Legal

PRIVACY POLICY

Last updated: June 2026

Rental Scout Queensland (ABN 88 636 820 633) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.

01

INFORMATION WE COLLECT

When you book an inspection or contact us, we collect personal information including your name, email address, phone number, and the property address you wish to have inspected.

We may also collect information you provide when completing our booking form, such as your preferred inspection date and any additional notes.

We do not collect payment card details directly. Any payments are processed through secure third-party payment providers.

02

HOW WE USE YOUR INFORMATION

To confirm and carry out your property inspection booking.

To deliver your inspection report and any related correspondence.

To respond to enquiries you send us via phone, email, or our contact form.

To send booking confirmations and service updates relevant to your inspection.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

03

HOW WE STORE YOUR INFORMATION

Your information is stored securely and accessed only by authorised personnel involved in delivering your inspection service.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access.

04

DISCLOSURE OF INFORMATION

We will not disclose your personal information to third parties except where required to deliver your service (for example, our inspector attending the property), where required by law, or with your explicit consent.

We do not share your information with real estate agents, landlords, or property managers.

05

COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and analytics tools to understand how visitors use our site. This information is collected in aggregate and does not identify you personally.

You can disable cookies in your browser settings at any time, though this may affect the functionality of some parts of our website.

06

YOUR RIGHTS

You have the right to request access to the personal information we hold about you.

You may request that we correct any inaccurate or incomplete information.

You may request that we delete your personal information, subject to any legal obligations we have to retain it.

To make any of these requests, please contact us at [email protected].

07

CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: [email protected]

Phone: 0412 847 490

ABN: 88 636 820 633